Conversational AI agents
that transform your business
Intelligent management of interactions via phone, chat, and web. Connected to your systems through MCP. Deployable on cloud or your own infrastructure.
Our solution
AI agents that serve your customers
Natural conversations via phone, chat, and web. Connected to your systems, operational in minutes.
Intelligent conversational agents
Our AI agents hold natural conversations with your customers, resolving queries, managing appointments, and processing requests autonomously, 24 hours a day.
Direct phone connection
Connect to the phone network quickly and easily. Your AI agent takes real calls, just like another operator on your team. Our key differentiator.
Integrated web chat
Add our agents to your website with a few lines of code. Instant support for your visitors, with no wait times.
Connected to your systems
Integration with your applications and external services via MCP (Model Context Protocol). CRM, ERP, databases — all accessible to the agent.
Native multichannel
Phone, web chat, and messaging unified in a single platform. Your customers choose the channel, the agent serves them on all.
Platform
Create, train, and monitor your agents
Intuitive web interfaces to manage the entire lifecycle of your AI agents. From initial setup to real-time conversation analysis.
- Visual agent creation with guided configuration
- Training with your data, documents, and knowledge
- Real-time monitoring of all conversations
- Detailed performance analytics and metrics
- Centralized management of phone lines and channels
Deployment modes
Your infrastructure, your rules
Enterprise and midmarket solution with two deployment models. You choose.
Cloud
Enterprise and midmarket solution ready in minutes. No own infrastructure, no complications. Your AI agent operational with a few clicks.
- Active in minutes, not weeks
- No hardware investment
- Automatic scaling on demand
- Reliable, secure, and continuously updated
On-Premise
Deploy on your infrastructure for public sector, regulated industries, and security-first organizations. No data leaves your organization.
- Ideal for public sector and regulated industries
- No data leaves your company
- Complete environment control
- Guaranteed regulatory compliance
Technical capabilities
Technology that makes the difference
Infrastructure designed to integrate with any enterprise environment
Direct phone connection
Connect to the phone network quickly and easily. Your AI agent takes real calls in minutes.
Centralized management panel
Manage agents, phone lines, and chat inputs from a single unified web panel.
MCP Integration
Connect with external services through Model Context Protocol. Limitless extensibility.
Native multichannel
Phone, web chat, and messaging from a single platform. No fragmentation, no silos.
Sectors
A solution tailored to every industry
Conversational AI agents for enterprise and midmarket. Fast deployment, maximum security, immediate results.
Intelligent healthcare support
Appointment management, advanced queries, automatic transcription, and regulatory compliance.
We also offer
Teams Connector
Connect Microsoft Teams to the public phone network
Enable your company to make and receive phone calls from Microsoft Teams with no infrastructure needed. Simple setup, phone numbers in minutes.
- —No PBX or hardware — just Teams and our connection
- —Phone numbers available in minutes
- —Connection with at least two Microsoft interconnection points
- —Service operational the same day
AI Agents in your Teams environment
Connect our conversational AI agents directly with Microsoft Teams. Your agents take calls, handle queries, and escalate to human agents within the same environment.
Transform your company's customer service
Discover how our conversational AI agents can optimize your processes and reduce response times.
Contact
Let's talk?
We are here to help you implement solutions that will transform your business without technical complications.
We are at your disposal
Our team is ready to answer your questions and help you find the perfect solution for your company.
Contact us
Send us a message
Frequently Asked Questions
BotStorming offers two main products: AI Agents and Teams Connector. AI Agents are conversational AI agents that autonomously handle interactions via phone, chat, and web. Teams Connector is a solution that integrates external communications (telephony, chat) directly into Microsoft Teams.
An AI Agent is an AI-powered virtual agent that serves your customers via phone, chat, or web. It understands natural language, connects to your systems (CRM, ERP, databases) through the MCP protocol, and can resolve queries, manage appointments, process requests, or escalate to a human agent when needed. It works 24/7 in multiple languages.
No. Both products are available in the cloud with no additional hardware needed. You can get started in minutes. We also offer on-premise deployment for organizations that need to keep data on their own infrastructure for regulatory or preference reasons.
We offer both options. Cloud deployment is fully managed by us with no maintenance on your part. On-premise deployment is installed on your infrastructure, giving you full control over data and regulatory compliance. You can choose the option that best fits your organization.
AI Agents connect to your systems via MCP (Model Context Protocol), enabling integration with CRM (Salesforce, HubSpot, etc.), ERP, databases, ticketing systems, calendars, e-commerce platforms, and virtually any system with an API. Integration is configured without coding.
AI Agents natively support multiple languages, including Spanish, English, Catalan, and French. They can automatically detect the customer's language and respond accordingly, and even switch languages during the same conversation if needed.
We have particular expertise in healthcare (appointment management, query triage, test results), insurance (claims processing, policy information, customer onboarding), and general enterprise (customer service, internal helpdesk, lead qualification). Our solutions adapt to any sector.
The process is designed to be fast and frictionless. It includes: needs analysis, custom configuration, integration with your systems, team training, and go-live. For Teams Connector, basic setup can be completed in minutes. For AI Agents, timing depends on integration complexity, but you're typically operational in days, not months.
We offer a 99% monthly availability SLA for both AI Agents and Teams Connector. Maximum incident resolution time is 24 hours. Scheduled maintenance is communicated at least 48 hours in advance and performed during low-activity periods.
Yes. We implement data encryption in transit and at rest, role-based access controls, periodic security audits, automatic backups, and comply with GDPR and LOPDGDD. Our servers are located in Europe. Additionally, the on-premise option allows you to keep all data on your own infrastructure.
We offer comprehensive support including: implementation assistance, ongoing technical support, regular system updates, performance monitoring, and continuous agent optimization. The support level depends on the maintenance contract type.
We offer flexible pricing models: monthly subscription, one-time payment, or custom plans based on each company's needs. Pricing depends on interaction volume, number of channels, and required integrations. Contact us for a no-obligation personalized proposal.
Yes, you can request a personalized demo where we show you how AI Agents or Teams Connector would work with a real use case from your company. Contact us through the website form or email us at sales@botstorming.com.