Cookie Policy

1. Introduction

This Cookie Policy explains how BOTSTORMING CLOUD S.L (we, our, the company) uses cookies and similar technologies on our intelligent automation and unified communications services website. This policy forms part of our Privacy Policy and should be read together with our Terms and Conditions.

By continuing to browse or use our services, you agree to the use of cookies in accordance with this policy. If you do not agree with our use of cookies, you should adjust your browser settings or stop using our website.

2. What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. These cookies help us recognize your device on subsequent visits, provide you with a better user experience and improve our website.

In addition to cookies, we may use other similar technologies, such as tracking pixels, web beacons and local storage, which work similarly to cookies.

3. Current Status of Cookie Usage

4. Types of Cookies We Use

4.1. According to the entity that manages them:

• First-party cookies: These are cookies that we send to your device from our own domains.
• Third-party cookies: These are cookies that are sent to your device from a domain other than ours, by external providers who collaborate with us.

4.2. According to the period of time they remain active:

• Session cookies: They remain on your device until you close the browser. They are deleted when the session ends.
• Persistent cookies: They remain on your device for a specified period or until you manually delete them.

4.3. According to their purpose:

4.3.1. Technical cookies (necessary)

They are essential for the basic operation of our website and platform. They allow navigation and the use of different options or services, such as maintaining the logged-in session, managing contact forms or controlling traffic and data communication.

4.3.2. Preference cookies (functionality)

They allow you to remember information so that you can access the service with certain characteristics that improve your experience, such as preferred language, browser type or regional settings.

4.3.3. Analytics cookies (statistics)

They allow us to track and analyze user behavior on our website to improve our services. We collect information about how our site is used, which pages are visited most frequently or if error messages appear.

4.3.4. Marketing cookies (advertising)

They are used to display relevant ads based on your interests and to measure the effectiveness of our advertising campaigns. They may share information with third-party advertisers.

5. Specific Cookies We Use

*This list may be updated periodically as our services evolve.

6. Minimal Technical Cookies

The Next.js framework we use for our website may generate minimal technical cookies necessary for the basic operation of the site (security, attack prevention). These cookies:

• Do not contain personally identifiable information
• Are deleted when the browser is closed
• Are strictly necessary for the site to function
• Do not require consent under applicable legislation

7. Contact Forms and Services

8. Third-Party Services

Currently [INDICATE WHETHER USED OR NOT]:

• [Google Analytics or similar analytics systems]
• [Integrated social networks (LinkedIn, Twitter, etc.)]
• [Advertising services (Google Ads, Facebook Ads)]
• [Online chat tools or external chatbots]
• [Conversion tracking systems]
• [Marketing automation platforms]

9. Cookie Management

9.1. Consent

The first time you access our website, you will see a cookie banner that will inform you about the use of cookies and request your consent. You can accept all cookies, reject non-essential ones or customize your preferences.

9.2. Change cookie settings

You can modify your cookie preferences at any time through our Cookie Settings available in the footer of our website.

9.3. Browser settings

You can also control cookies through your browser settings. You can set your browser to reject all cookies or to notify you when a cookie is sent. Below, we show you how to do this in the most common browsers:

• Chrome: Menu > Settings > Privacy and security > Cookies and other site data
• Firefox: Menu > Options > Privacy and security > Cookies and website data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Privacy, search and services > Cookies and site permissions

Please note that if you disable certain cookies, some features of our website may not be available or may not work properly.

10. Future Use of Cookies

11. Impact of Cookie Deactivation

If you decide to disable cookies, please note that:

• We will not be able to remember your preferences and settings
• Some sections of our website may not work properly
• You will not be able to use certain functionalities, such as staying logged in
• Your browsing experience may be less personalized
• Contact forms for our services may not work optimally

Technical cookies are essential for the site to function, so disabling them may prevent you from using our services correctly.

12. Changes to the Cookie Policy

We may update this Cookie Policy occasionally to reflect changes in our practices or for other operational, legal or regulatory reasons. We recommend that you review this policy regularly to stay informed about how we use cookies.

The date of the last update is indicated at the beginning of this document. Modifications will take effect from their publication on our website.

13. Contact

If you have questions about our Cookie Policy or about how we manage cookies, you can contact us through:

• Email: contact@botstorming.com
• Address: CALLE EDGAR NEVILLE, OTR 6, 28020 MADRID - (MADRID)